![]() ![]() Find your partner in the table and select them, which will take you to a new page. This is where you are registered to collect taxes, along with ensuring that the tax address is configured properly will ensure taxes will use the Stripe Tax automatic tax calculation to add taxes to any applicable invoice in Stripe. Located in your Stripe Dashboard here:, you can configure your tax registration. Setting your tax registration or manually setting tax rates can be established from within Stripe, and must be setup properly before they will appear on invoices. See this article on dealing with returns and refunds. Go to to generate a new invoice for your partner. If a seller wishes to invoice their buyer separately for one-off charges (such as Shipping costs, if part of the vendor agreement), invoices can be generated from within Stripe. However, it is recommended you connect your Stripe account when first signing up with Convictional. Stripe will automatically generate past invoices once you have connected your account. If you have received orders before setting up your Stripe account, you will still be paid. You can manually retry the charge on the invoice-specific page: See below:įrom there, you can retry payment and also see when Stripe has scheduled to automatically re-try to post your charge. The invoices tab is the only place to retry charges, not the Payments tab. In order to troubleshoot a particular charge, login the Stripe Dashboard and navigate to Customers > Invoices.Įnsure you are on the Invoices tab. This can be done by going to Orders in the Convictional app, and clicking Invoice Order.ĭetails on how to create a manual fulfillment are here. ![]() Sellers without an integrated platform will need to upload their fulfillment information into Convictional in order to trigger their invoice to be created. As a seller, you can copy the seller code on the order page, and paste it into the search box on Stripe. As a buyer, you can click on the specific order that you would like to review for information specific to that invoice. You can access your Stripe invoices from the Stripe Dashboard. Using this workflow, you will receive payment for orders within four hours after the order is marked shipped. You can also find a link to your invoice from Convictional's order page in the app. You will receive this payment in your Stripe account. This usually happens one hour after the invoice is created. Stripe will automatically charge the buyer for the total on the invoice. Once a Stripe invoice is created, you will be able to view and download the invoice by logging in to your Stripe dashboard ( ). Convictional creates invoices in batches once per hour. Invoicing OrdersĪfter your Stripe account is activated and connected to your Convictional account, invoices will automatically be created for any orders that are marked as Shipped. The information below describes the process of invoicing and other related questions. Once Stripe is connected, you will have completed the process of setting up auto-invoicing orders. Stripe will be able to collect payments on your behalf and deposit them into your bank account. Once Stripe is connected, you will see this confirmed in the Settings tab. If you have an existing account, click the "sign up button" in the top-right corner of that form: If you do not have an account, you'll need to sign-up for one. ![]() You will be redirected to Stripe's sign-up form. You can create or connect an existing Stripe account in Billing Settings.Ĭlick on "Connect Stripe" to be redirected to Stripe's sign-up page:
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